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Whether it's cGLP, cGMP, critical research, academia, or special requirements; our experienced service personnel are highly trained in providing exceptional CARE for all pipette models. For over 25 years, we have offered quality-minded service offerings that will surely meet the diverse service needs of our customers.
Basic Calibration Program: provides a thorough external evaluation of the pipette(s) performance to gravimetrically validate the desired accuracy and precision standards are being achieved.
Preventive Maintenance and Calibration Program: combines a thorough internal and external evaluation of the pipette(s) performance with a high quality repair, preventive maintenance, and calibration program. This ensures gravimetrically that the desired accuracy and precision standards are being achieved.
Service Offerings | |||
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Basic Calibration Service Program1 | Preventive Maintenance & Calibration Program | Evaluation & Service Program | |
Measurement Process | 2 x 5 3 x 5 2 x 10 3 x 10 |
2 x 5 3 x 5 2 x 10 3 x 10 |
Take care of your broken or non-functional pipettes. We thoroughly evaluate and make recommendations for any further maintenance. Recommendations and costs are presented to the customer. If the customer agrees to pursue the suggested maintenance, the repairs, PM, and calibration are performed. If the repair charges are declined the customer only pays the evaluation fee and the pipette(s) are returned promptly. |
As Received Data | Optional | Optional | |
Additional Test Volumes & Measurements | Optional: 3 x 5 2 x 10 3 x 10 |
Optional: 3 x 5 2 x 10 3 x 10 |
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Inspection | 10-point inspection2 | 15-point inspection2 | |
Cleaning | External Cleaning Functional Leak Check |
Internal & External Cleaning Functional Leak Check |
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As Returned Data | 2 x 5 3 x 5 2 x 10 3 x 10 |
2 x 5 3 x 5 2 x 10 3 x 10 |
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Preventive Maintenance and Minor Repair | |||
Certificate & Calibration Sticker |
1 If a pipette fails the Basic Calibration Program, the customer is contacted with reason(s) for failure and recommended course of action (i.e. a full preventive maintenance service under the PM and Calibration Program). If the PM and Calibration program is authorized by the customer, the pipette(s) will roll over into that service program.
2 Items included in each inspection type
Manual Single and Multichannel Models | Electronic Single and Multichannel Models | ||
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Basic Calibration Inspection | PM & Calibration Inspection | Basic Calibration Inspection | PM & Calibration Inspection |
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