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These terms and conditions govern the purchase of products and/or services by you or your company from Thermo Fisher Scientific, Inc. (“we” or “us”). Given the diversity of the products and services we offer, the applicable terms and conditions will vary depending on the type of product or service you are ordering and the region of purchase. Please note that if you are purchasing products and/or services that fall under multiple categories, more than one set of terms and conditions may apply to your order. There may also be additional terms and conditions that are not set out below, but that may apply to your order, in which case we will provide such additional terms and conditions when you place your order. Please review all applicable terms and conditions prior to completing your transaction.
Included below are the terms and conditions for Unity™ Lab Services instrument service plans and supplemental terms and conditions based on instrument, region of purchase, and language. Click on the link to download the appropriate pdf. Our goal is to make your purchasing experience simple and transparent. If you have questions about any of the Unity Lab Services terms and conditions or your order, please contact Unity Lab Services Technical Support in your region.
If you are purchasing or requesting warranty or post warranty instrument services for Thermo Fisher Scientific life sciences instruments, see Instrument Services Terms and Conditions.
Laboratory Equipment | Analytical Instruments |
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Cold storage, incubators, centrifuges, shakers, pipettes, water purification systems, baths, biosafety cabinets, climatic chambers, balances, refractometers, ovens, and other laboratory equipment | Mass spectrometry, chromatography, trace elemental, molecular spectroscopy, sample preparation, and discrete industrial analyzer instruments |
United States | United States |
France | Canada – English |
Switzerland – English | Canada – French |
Switzerland – French | France |
Switzerland – German | Switzerland – English |
Switzerland – Italian | Switzerland – French |
Germany | Switzerland – German |
Switzerland – Italian | |
Austria and Emerging Markets – English | |
Austria and Emerging Markets – German | |
Germany | |
Supplemental Terms and Conditions | |
Compliance Services – Requalification Guarantee |
Contact Us |
Country | Phone | |
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United States | +1 800-532-4752, Option 2 | unity.usa@thermofisher.com |
Canada | +1 800-532-4752, Option 2 | unity.ca@thermofisher.com |
Austria | +43 810 282206 | unity.at@thermofisher.com |
Benelux | +31 765 795 174 | unity.bnl@thermofisher.com |
Denmark/Iceland | +45 70 23 62 67 | unity.nordic@thermofisher.com |
Finland | +46 8 556 468 20 | unity.nordic@thermofisher.com |
France | +33 825 800 119 | unity.fr@thermofisher.com |
Germany | +49 6103 408 1050 | unity.de@thermofisher.com |
Italy | +39 02 95 05 95 37 | unity.it@thermofisher.com |
Norway | +46 8 556 468 20 | unity.nordic@thermofisher.com |
Spain/Portugal | +34 913 806 733 | unity.es@thermofisher.com |
Sweden | +46 8 556 468 20 | unity.ch@thermofisher.com |
Switzerland | +41 61 716 77 40 | unity.nordic@thermofisher.com |
United Kingdom/Ireland | +44 870 241 1034 | unity.uk@thermofisher.com |